From Carloh to FLEX

From Carloh to FLEX

Same city, a new beginning

Register with FLEX

A new chapter for carsharing in Luxembourg City

The Carloh service as it existed until now is coming to an end, but carsharing will remain available in the capital.
FLEX is expanding its network and pro­gres­sive­ly integrating new stations in Luxembourg City so you can stay mobile.

Your advantages with FLEX:

  • Modern vehicles in various categories
  • Digital booking & in-app door access
  • Over 100 stations across Luxembourg
  • Fair and transparent pricing
Discover FLEX

Station overview in the capital

To ensure a smooth transition, from 1 to 31 December 2025, Carloh and FLEX vehicles will be available simul­ta­ne­ous­ly at selected Carloh stations.
This allows current Carloh users to explore the FLEX service, register, and get familiar with its features and advantages.
This phase aims to maintain unin­ter­rupt­ed service and guide users step by step into a modernized offering.

Starting 1 January 2026, the Carloh service will be fully replaced by FLEX vehicles.
From that date, all users will benefit exclusively from the FLEX service — with an enhanced offering integrated into the national network.

€25 Welcome Bonus for Former Carloh Customers
Customers of the former Carloh carsharing service can now benefit from a €25 welcome bonus for FLEX. To receive your driving credit, please send an email to email hidden; JavaScript is required including your Carloh customer number. The credits can be used from 24 Oktober 2O25 and remain valid until 28 February 2O26.

Stations from 2026 onwards

For existing Carloh users

If you have used Carloh, switching to FLEX is very simple.
Reg­is­tra­tion is digital and fast.

Here’s how it works:

  1. Download the FLEX app or visit flex​.lu
  2. Register with a credit card and have your driving license verified
  3. Book a FLEX vehicle — and go!

Learn more about the switch from Carloh to FLEX

What changes for me as a Carloh customer?

Carloh will be integrated into the FLEX carsharing system. This means new vehicles, modern app-based booking, and a broader service offer.

What happens to my Carloh subscription or credit?

Existing Carloh sub­scrip­tions unfor­tu­nate­ly cannot be transferred directly. We are working on tran­si­tion­al solutions and offers for former Carloh customers.

Do I need to register again with FLEX?

Yes. To use the new service, you need to register via the FLEX app. The Basic sub­scrip­tion is free and reg­is­tra­tion only takes a few simple steps.

How much does FLEX cost?

FLEX offers fair and transparent pricing. You can find the full price list in the app or on our website www​.flex​.lu

When can I book FLEX vehicles at the former Carloh stations?

The transition will take place gradually in December. Once a station has been converted, FLEX vehicles can be booked there. Stations with two or more vehicles will be converted first.