We are committed to providing a hassle-free experience to our members. The decision to partner with ARAL and integrate the ROUTEX network into our services now is a testament to this. FLEX members will now have access to an extensive network of ARAL fueling stations, renowned for their quality service and reliability. The addition of ROUTEX, a comprehensive fuel and service card program covering numerous European countries, further enhances the accessibility and convenience of refueling.

A transition that benefits customers

With ARAL fuel stations strategically located across the regions where FLEX Carsharing operates, members will find it easier than ever to locate the nearest refueling option. The integration of ROUTEX ensures a seamless and consistent payment process, allowing members to fuel up without any unnecessary hassles.

Questions & Answers:

What gas stations can now be used?

The new fuel card can only be used at ARAL, TotalEnergies and BP gas stations to pay for the refueling of the FLEX vehicle. Other stations do not accept the provided card, which leads to increased processing efforts and costs.

How does the new fuel card look like?

Simply check the glove box, where the card holder is located. The new card has the ARAL and BP logos printed on it. TotalEnergies is not listed on the card but accepts it as well!

Where can I find PIN code for the new fuel card?

The PIN code is listed in your active reservation of the vehicle.

Where can I refuel abroad?

Generally, ARAL, BP, CIRCLE K, Eni, OMV are partners of the ROUTEX network. Additionally, many other gas stations accept the provided fuel card. Simply check beforehand https://routex.com/ for acceptance.

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